The easiest and best way to receive captions is to download the app – so check here to see if your device supports it.
If you cannot download the app, you can still access captions via the browser on your device – it’s just a bit more fiddly to get to them!
Accessing captions via a browser
When you are at a performance or event that uses The Difference Engine:
Turn on Airplane Mode to avoid distractions.
Connect to the ‘DifferenceEngine’ wireless network.
Change Auto-Lock to ‘never’, or Display Sleep ’30 Minutes’.
Adjust Brightness as desired.
Open a web browser.
In the address bar, type: 192.168.0.105 and select ‘Go’.
This should take you to the opening screen of captions. These will normally be broadcast at least 20 minutes before the start of an event.
If for any reason it does not connect, contact someone at the venue and let them know that you are using a browser to access it.
You can also use the Feedback option for a short time after the event, whilst at the venue – or you can email us afterwards at firstname.lastname@example.org to tell us about your experience, and share any thoughts about how it could be improved.