You can download a variety of help sheets and publicity material here. We are developing a number of new resources (e.g. around marketing to and welcoming D/deaf and hard of hearing audiences) and will add these to the site as soon as they are available.
Operating instructions and help sheets
Operator instructions: DE operator instructions CAPTIONS May18
System commands help sheet: DE commands help file May 18
Troubleshooting help sheet: DE Troubleshooting FAQs
Firewall troubleshooting help sheet: DE Troubleshooting Firewall
Flyers
‘How to connect / get the App’: FLYER x 2 – How to get the app and connect
Notices for use Front of House
‘Captions in Use’ notice for FOH: Notice – Captions in use
‘Captions in use – Want to use them?’ notice for FOH: Notice – Captions – Want to use
‘Ask me about connecting’ notice for FOH: Notice – Ask me to connect
‘How to connect & how to get the App’ notice for FOH: Notice – How to connect incl getting the app
